by Silicon Plains | Oct 12, 2022
They are such a huge improvement over our last IT service company. We have had little to no down time at all. We have only had our Citrix service go down twice in the last two years as compared to a once a week previously. One of the two times, was user error. I...
by Silicon Plains | Oct 12, 2022
We didn’t have an IT department before we were attacked by Ransomware. After explaining our situation, they were able to restore our data. We’ve been a client ever since. They continue to keep our data and PC’s secure. We feel that their team is an extension of our...
by Silicon Plains | Oct 12, 2022
They provide us the freedom to focus on what we do best and not IT work. Their number one asset is their responsiveness. Tickets are responded to immediately or at least same day. When you call, the team knows you and your company. It’s easy to feel like you are the...
by Silicon Plains | Oct 12, 2022
The biggest benefit to our company since working with them has been the exceptional customer service that we have experienced. Working with them has been an absolute pleasure! They did a great job of providing a turn-key solution for a great price with very short...
by Silicon Plains | Oct 12, 2022
They -actually- do the IT and makes sure the system is working properly. They are quick to resolve any problems. We have used other IT companies in the past and they do neither of these. It’s worth it if you need reliable IT support.